1.particular stakeholder has a reputation for making manychanges on projects. What is the best approach a project manager can take atthe beginning of the project to manager this stituation?
A. Say “no” to the stakeholder a few times to make him change his habits.
B.Beginstakeholder involvement in the projects as early as possible.
C.Talk to thestakeholder’s boss to find ways to direct thestakeholder’s activities to another project.
D. Ask that the stakeholder not be included in thestakeholder listing.1. 有一位項目干系人是因經常進行項目變更是出了名的。在項目開始時,項目經理最好是采取什么方法來管理這種情況?
A. 對這位干系人說幾次“不”,使他改掉他的習慣
B. 盡可能早地讓這位干系參與到項目中
C. 和這位干系人的老板商量辦法,把他調到其他項目
D. 要求別把這位干系人列入干系人名單
2. Which project management process groupdefines and authorizes the project?
A. Planning
B. Monitoring and Controlling
C. Initiating
D. Executing
2. 哪個項目管理過程組確定并且核準一個項目?
A. 規劃
B. 監控
C. 啟動
D. 執行
3.Integration is done by:
A. Senior management
B. Project team member
C. Project management consultant
D. Project manager
3. 整合由__________來做。
A. 高級管理層
B. 項目隊伍成員
C. 項目管理顧問
D. 項目經理
4. The most important role of PM in a matrixorganization is?
A. Communication
B. Integration
C. Negotiating
D. Leadership
4. 項目經理在矩陣組織中最重要的角色是?
A. 溝通
B. 整合
C. 談判
D. 領導
5.All technical work is completed on the project.Which of the following remains to be done?
A. Project budget
B. Risk management plan
C. Staff management plan
D. Lessons learned
5. 項目所有的技術工作都已完成,下面哪項是接下來要做到的?
A. 項目預算
B. 風險管理計劃
C. 職員管理計劃
D. 經驗教訓總結
6. Which of the following is true regardingconstraints and assumptions?
A. Constraints restrict the actions of theproject team, and assumptions are considered true for planning purposes.
B. Constraints are considered true for planningpurposes, and assumptions limit the options of the project team.
C. Constraints consider vendor availability andresource availability to be true for planning purposes. Assumptions limit theproject team to work within predefined budgets or time lines.
D. Constraints and assumptions are inputs to theInitiation process. They should be documented, as they will be .used throughoutthe project Planning process.
6. 下列關于約束條件和假設條件的說法哪項是正確的?
A. 約束條件限制項目團隊的活動,假設條件為計劃的目的認為是真的
B. 約束條件為計劃的目的認為是真的,假設條件限制項目團隊的選擇
C. 約束條件為計劃的目的認為買方可得性和資源可得性是真的,假設條件限制項目團隊在預算與時間內工作
D. 約束條件和假設條件是啟動過程的輸入。應該文檔化,并且在整個項目計劃過程中使用
7.While theproject is being completed, management requests a change. What is the FIRSTthing the project manager should do?
A. Comply with the request if possible
B. Obtain a complete understanding of the scopeof the change
C. Tell the customer that a change will becoming
D. Ask the team to accept the change
7. 項目完成的時候,管理層要求進行個變更,項目經理首先應該做什么?
A. 如果可能完成這個要求
B. 對范圍的變更獲得完全的理解
C. 告訴客戶變更即將發生
D. 要求團隊接受此變更
8.Procurement closeout is different with closeproject in the procurement closeout:
A. Occurs before close project
B. Is the only one to involve the customer
C. Includes the return of the project
D. May be done more that once for each contract
8. 采購收尾不同于項目收尾,在于采購收尾是:
A. 發生在項目收尾前
B. 是唯一有客戶參與的階段
C. 包含歸還財產
D. 可能在一個合同過程中進行多次
9. All of the following are correct statementsabout a project manager except?
A. They are assigned after work performancereports are distributed
B. They have the authority to say no whennecessary
C. They manage changes and factors that createchange
D. They are held accountable for project successor failure
9. 下列都是關于項目經理的正確描述,除了:
A. 他們在工作績效報告分發之后被指派到項目中
B.他們有在必要時說不的權力
C.他們管理變更以及產生變更的因素
D. 他們對項目的成功或失敗負責
10. Project manager is involved in thedevelopment of the project charter.He needs to further develop project justification.Whichof the following is the best idea?
A. Interview with the sponsor
B. Collect organizational processassets,especially focus on historical information
C. Refer to the project statement of work
D. Refer to the procurement statement of work
10. 項目經理參與項目章程的制定,他需要進一步進行項目的判斷,下列哪一項是最好的主意?
A. 會見發起人
B. 收集組織過程資產,特別關注歷史信息
C. 參考項目工作說明書
D. 參考采購工作說明書
11. You are a new project manager who has nevermanaged a project before and you have been asked to plan a new project. Itwould be BEST in this situation to rely on____ during planning to improve yourchance of success.
A. Your intuition
B. Your training
C. Historical information
D. Responsibility chart
11. 你是一個新項目經理,而且從來沒有管理過項目,你被要求策劃一個新項目。在規劃階段要使你增加成功的幾率,你最好靠____。
A. 你的直覺
B. 你的培訓
C. 歷史信息
D. 職責矩陣
12. The BEST time to assign a project manager toa project is during:
A. execution.
B. closure.
C. initiation.
D. planning.
12. 分配項目經理到項目的最佳時間是在?
A.執行
B.收尾
C.啟動
D.規劃
13. A project manager is trying to convincemanagement to use project management and has decided to start with a charter.Why would the charter help the project?
A. It describes the details of what needs to bedone.
B. It lists the names of all team members.
C. It gives the project manager authority.
D. It describes the project's history.
13. 項目經理試圖說服管理層啟動項目時采用項目章程,項目章程的作用是什么?
A.描述了工作細節
B.列出了全部團隊成員的名字
C.授予項目經理權限
D.描述了項目的歷史
14. What is the purpose of the project charter?
A. To recognize and acknowledge the projectsponsor
B. To recognize and acknowledge the existence ofthe project and commit organizational resources to the project
C. To acknowledge the existence of the projectteam, project manager, and project sponsor
D. To describe the selection methods used tochoose this project over its competitors
14. 項目章程的目的是什么?
A. 認可項目發起人
B. 認可項目的存在并將組織資源分配給項目
C. 認可項目隊伍、項目經理、項目發起人
D. 描述選擇項目的方法
15. A project charter includes:
A. Precedence diagramming methods
B. Task estimates
C. Detailed resource estimates
D. High-level requirements
15. 項目章程包括:
A.前導圖法
B.任務估算
C.詳細的資源估算
D.項目的總體要求
16. At a minimum, the project charter should
A. Describe the responsibilities and authorityof the project manager 。
B. Discuss the risks and constraints of theproject and the plan to address those concerns
C. Designate the organizational structure of theproject
D. State the business goals of the performingorganization
16. 項目章程至少應該:
A.說明項目經理責任與權限
B.討論項目及計劃的風險與約束條件,以明確這些問題
C.設計項目組織結構
D.明確執行組織的商業目際
17.All of the following are characteristics ofthe project charter EXCEPT:
A. It is the document that formally authorizes aproject.
B. It is issued by a project initiator orsponsor external to the project organization, at a level that is appropriate tofunding the project.
C. It is used primarily to request bids fordifferent phases of a project.
D. It provides the project manager with theauthority to apply organizational resources to project activities.
17. 下列哪項不是項目章程的特點?
A. 一個正式批準一個項目的文檔
B. 由項目組織以外的項目發起人或出資人發布,其層次根據項目需要
C. 用來在項目不同的階段請求標書
D. 給項目經理提供權利應用組織資源到項目活動中
18. Therequirement to complete the project in three months using only four resourcesis an example of:
A. constraints.
B. earned value analysis components.
C. benefit cost ratios.
D. law of diminishing returns.
18. 項目要求在三個月內完成,而只投入4個資源,這是一個什么情況的例子?
A.制約因素
B.實現值分析組成
C.收益成本比率
D.收益遞減法則
19.Your company just a major new project. Itwill begin in three months and is valued at US $2 000 000.You are the projectmanager for an existing project. What is the FIRST thing you should do once youhear of the new project?
A. Ask management how the new project will useresources.
B. Resource level your project.
C. Crash your project.
D. Ask management how the new project willaffect your project.
19.你們公司剛剛贏得一個大的新項目.項目將于三個月后開始,價值達2百萬美元.你是目前執行的一個項目的項目經理.你在聽到這個新項目的時候,應該做的第一件事情是什么?
A.詢問管理層新項目將如何使用資源.
B.確定你自己的項目的資源水平.
C.進行項目趕工.
D.詢問管理層,新項目對你的項目將產生何種影響.
20. For external projects, who is responsible toprovide the project statement of work?
A. Project manager
B. Sponsor
C. Customer
D. Project management team
20. 對于外部項目,誰負責提供項目工作說明書
A. 項目經理
B. 發起人
C. 客戶
D. 項目管理團隊
21.What is the LAST thing to do in project closure?
A. Complete the lessons learned
B. Provide the client with all pertinent documentation
C. Update the archives
D. Release the team
21. 在項目收尾時最后應該做的是:
A.完成經驗總結
B.提供給客戶所有相關的文檔
C.更新檔案
D.解散團隊
22. Your customer asks for a small change in the project, which was not budgeted in the project. It is a small effort as compared to the total project and you need the goodwill of the customer for such a multimillion-dollar pipeline project. You will:
A. Refuse to do the work
B. Agree to do the work at no charge
C. Do the work and bill him later
D. Assess the cost and schedule impact and tell them you will decide later
22. 你的客戶要求一個小的變更,它并沒有包括在項目預算以內。和整個項目相比,這只是一個小的工作,而且對于這樣一個幾百萬美元的管道項目,你需要客戶的良好信賴。你應該:
A. 拒絕這一工作
B. 同意免費接受這一工作
C. 做這一工作,然后開票
D. 評估對進度和成本的影響,告訴他們,你隨后再作決定
23. You are a member of a large government project. You know that the contract insists that all equipment be manufactured in the United States. You see a senior member of your team replacing a company etching on a piece of equipment that was made in a foreign country. You confront this person, and he says he is following the project manager’s orders. What should you do?
A. Nothing; the project manager made the decision.
B. Immediately report the violation to the government.
C. Update your resume and look for another job.
D. Talk to the project manager about the situation, and then decide what to do.
23. 你是一個大型政府項目的成員。你知道合同規定所有設備必須在美國生產。你看到團隊中一個資深成員正在用國外生產的一件設備來替換銹蝕的配件。你面對這個人提出問題,他說他按照項目經理的指令做的,你應該:
A. 不做什么,項目經理做的決策。
B. 立即向政府報告。
C. 更新你的簡歷找新的工作。
D. 和項目經理交流這個情況,再作決定。
24.During project closure a project sponsor complains that the project did not increase the department’s knowledge of Java programming and therefore, the project is not complete. The customer has accepted the project. The project manager determines that all stated objectives and deliverables have been met. He does not find evidence that Java programming was an objective. A review of project correspondence shows no mention of the deliverable. The project manager should:
A. begin project closure.
B. re-plan the project to include the new objective.
C. meet with the team to discuss the issue and find a resolution.
D. get the project stakeholders involved to help resolve the issue.
24. 在一個項目收尾階段,投資人抱怨該項目沒有提升部門的Java 編程知識,因此該項目沒有完成,但客戶已經接受該項目。項目經理確定所有的規定目標和可交付成果均符合要求,沒發現把Java 程序設計列為項目目標,回顧項目的相關信件表明沒有提到過這一事項,項目經理應該:
A.開始項目收尾
B.重新規劃項目以包含新的目標
C.召開團隊會議討論問題并尋求解決方案
D.通過相關項目干系人解決問題
25.Written change request should be required on?
A. All projects, large and small
B. Large projects
C. Projects with a formal configuration management system in place
D. Projects for which the cost of a change control system can be justified
25. 下列哪項要求書面的變更請求?
A.所有項目,不論大小
B.大項目
C.實施正規配置管理系統的項目
D.需要進行成本變更控制系統的項目
26.Which of the following BEST describes formal acceptance of a project?
A. Substantial completion is reached.
B. Customer signoff of the product is documented.
C. Final payment is made.
D. Final deliverables are sent to the customer.
26. 下面哪項最好的描述了項目的正式接受?
A. 確實已經完成項目
B. 客戶簽收項目產品的交付文檔
C. 最終付款完成
D. 最終可交付使用成果送達客戶
27. The project charter should be approved by?
A. Project manager
B. Project management office
C. Functional manager
D. Project coordinator
27. 項目章程由誰批準?
A. 項目經理
B. PMO
C. 職能經理
D.項目協調員
28. While doing resource planning for your project, you visited the functional manager of engineering many times but she refused to supply resources for the project. First, the excuse was that her department was too busy. The next time, the department was undergoing a re-organization. This is causing your project to slip the schedule. The lack of which of the following is the MOST probable reason for her lack of support?
A. Gantt chart
B. WBS
C. Project charter
D. RAM
28. 在為你的項目編制資源計劃時,你幾次拜訪工程部的職能經理,但她拒絕提供資源,第一次借口她的部門太忙,第二次說她的部門正在重組,這使得你的項目進度要延遲。缺少下列哪一個文件,是她對你支持不夠的最可能原因?
A. 甘特圖
B. WBS
C. 項目章程
D. 職責分配矩陣
29.The project manager’s role during execution of the project can BEST be described as a (an):
A. Director.
B. Integrator.
C. Coordinator.
D. Leader.
29. 在項目執行階段,對項目經理角色最確切的描述是:
A. 指導者
B. 整合者
C. 協調員
D. 領導
30. When is integration performed?
A. Project planning
B. Project execution
C. At key interface points
D. At the end of each project management phase
30. 在什么時候執行整合管理?
A. 項目規劃時
B. 在項目執行時
C. 在關鍵界面點
D. 在每個項目管理階段完成時
31. 公司要成立一個PMO,要用到PMBOK的知識,你作為項目經理應該怎么辦?
A. 不同意
B. 不支持
C. 認為意義不大
D. 同意,開始推廣
32.在弱/平衡矩陣中,項目經理向誰匯報?
A. 項目經理的上司
B. 項目經理的經理
C. 職能經理
D. 發起人
33. 經驗教訓文件用于哪里?
A. 執行階段
B. 啟動階段
C. 項目生命周期
D. 規劃階段
34. 某公司的管理層找到你,想請你出任一個小項目的項目經理,并說你在這方面非常有經驗,所以就不需要發布項目章程。你應該做什么?
A.接受這個任務
B.告訴管理層,沒有項目章程就做項目可能產生的不良后果
C.向管理層要求更高的報酬,然后接受這個任務
D.動手起草項目章程
35. 變更請求由下述人員提出?
A. 項目經理
B. 職能經理
C. 干系人
D. 發起人
36. Which of the following is not necessary at the time of project end?
A. Negotiate with functional managers for relocation of team members to the functional departments.
B. Transfer the project’s products,services,or results
C. Gather lessons learned
D. Have a celebration
36. 在項目結束,下面哪一項是不必要的?
A. 與職能經理談判,將團隊成員重新安置到職能部門
B. 移交項目的產品、服務或成果
C. 收集經驗教訓
D. 進行慶祝
37. You are a project manager and are in the Closing processes of the project. Your customer has been presented with a formal acceptance and sign-off document. They refuse to sign, claiming the product does not meet their expectations. You know that this situation could have been prevented by doing all of the following except:
A. Documenting the client’s requirements
B. Performing quality audits during the process
C. Documenting the customer’s refusal to sign
D. Requesting sign-off at important milestones
37. 你是項目經理,你的項目已到收尾階段。你給客戶提交了一份正式驗收和需要簽字的文件,客戶拒絕簽字,聲稱產品沒有滿足他們的期望。你知道這種情況可以通過下列行為來避免,但不包括:
A. 記錄歸檔客戶需求
B. 在過程中進行質量審計
C. 記錄客戶拒絕簽字
D. 要求對重大里程碑簽字
38.你正在制定一份項目計劃。你已經確定聘用一位對項目至關重要的專家,她的經驗對于項目的成功將會有極其大的價值。但是,你不知道她什么時候可以來為項目工作。因此,你假設了一個開始日期。這個例子表明,假設通常會涉及到一些風險,這是因為假設:
A. 基于應吸收的教訓
B. 可能沒有任何先例
C. 包括一些限制項目管理團隊的選擇范圍的因素
D. 包括一些被認為是正確的、真實的或確定的因素
39. A major construction project has been having a lot of schedule changes due to unanticipated weather problems. Who should be notified of these changes?
A.Stakeholders.
B.Management.
C.Project team.
D.Functional managers
39. 一個主要施工項目因未料到的天氣問題,而發生了多次進度計劃變更。對于這些變更,應該通知誰?
A.干系人
B.管理層
C.項目團隊
D.職能經理
40. The project sponsor decided to interrupt funding for your project. You should?
A. Stop work immediately and release all resources.
B. Decrease team size
C. Start closing the project.
D. Remove non-critical tasks.
40. 項目發起人決定中斷你的項目的資金,你應該?
A. 馬上停止工作,并釋放所有資源
B. 縮小團隊規模
C. 開始項目收尾
D. 刪除非關鍵任務
41. A team member notifies you, afterthe fact, that she has added extra functionality to the project. There was noimpact on the cost or schedule. What should be done as a
result of this change?
A. Inform the customer
B. Make sure marketing is aware of the change.
C. Understand what functionality was added.
D. Implement change control processes to trackthe change.
41. 一位團隊成員在對項目增加額外功能后,才向你匯報:該額外增加的功能對項目成本或進度計劃沒有影響。針對這種變更,應該如何做?
A. 通知客戶.
B. 確保營銷部門了解變更一事.
C. 了解增了什么功能.
D. 執行變更控制過程對變更進行跟蹤
42.What is thefunction of CCB?
A. approving and rejecting the requested changes
B. Specification and Standard Change
C. Project Performance Review
D. Determination of the Management Reserve
42. 變更控制委員會(CCB)的職能是什么?
A.批準或否決變更請求
B.規范與標準變更
C.項目績效審查
D.管理儲備的確定
43. Youhave just taken control of a project in the middle of execution and need tolearn who has approval authority for revisions in scope. Which documentprovides this information?
A. Resource assignment matrix
B. Change control system
C. Project charter
D. Client organization chart
43.在一個項目的實施過程中,你接管這個項目。你需要了解誰有權力批準范圍的修訂,從哪個文件中可以獲得這一信息?
A. 資源分配矩陣
B.變更控制系統
C.項目章程
D.客戶組織關系圖
44. An oil field development project managerbelieves that modifying the project scope may increase production and willincrease the owner’s profit level. What should the projectmanager do?
A. Changethe WBS
B. Contact the customer to improve understanding
C. Call ameeting with the project team
D. Updatethe scope management plan
44. 一個油田開發項目的經理認為修改項目范圍可以增加產量并提高業主的利潤率,他應該:
A. 變更WBS
B. 聯系客戶、加強了解
C. 召集項目團隊會議
D. 更新項目管理計劃
45.Your approved cost baseline has changedbecause of a major scope change on your project. Your next step should be to
A. Estimate the magnitude of the scope change
B. Issue a budget update
C. Document lessons learned
D. Execute the approved scope change
45. 你項目的一項較大的范圍變更改變了經你核準通過的成本基線。下一步你應該怎么做
A. 評估范圍變更的幅度
B. 發布更新的預算
C. 制作學到的經驗教訓的說明文件
D. 執行得到通過的范圍變更
46. One of your senior technical specialistsinforms you a major design flaw exists in a systems development project you aremanaging. You are already testing the system and planned to roll it out to morethan 5,000 users in a month. You know that changing the design now will causesevere cost and schedule overruns. As project manager, what should you dofirst?
A. Issue a stop work order until you understandthe extent of the project.
B. Notify your project sponsor immediately tosee if there are additional funds available to work on this problem.
C. Notify your senior management and let themdecide what to do.
D. Hold a meeting as soon as possible with keymembers of your project team to discuss possible solutions to the problem.
46. 你的一個資深技術專家告訴你,你所管理的系統開發項目中存在一個大的設計缺陷,系統已經進行測試并計劃一個月后給5000名用戶布署使用。你知道改變設計將會造成重大的進度延遲和成本超支。作為項目經理,你首先應該:
A. 發出一個停工單,直到了解了項目的范圍。
B. 立即通知項目發起人,看看有沒有額外資金投入來解決這個問題。
C. 通知高級管理層,讓他們來決定下一步的行動。
D. 盡快和你的項目團隊關鍵成員開一個會議討論解決問題的可能方案。
47. You are working on a telecommunicationproject. The product and system requirements have been determined and agreed toby the customer, your management, and other key stakeholders. Work isproceeding on the project according to schedule. Everyone seems pleased withthe progress to date. You have just learned that a new regulatory requirementwill cause a change in one of the project’s performancespecification. To ensure that this change is incorporated onto the project plan,you should .
A. call a meetingof the change control board
B. change the WBS, project schedule, and project plan to reflect the new requirement
C. prepare achange request
D. immediatelyinform all affected stakeholders of the new approach to take on the project
47. 你正在管理通信項目。客戶,你的上級和其他有關方面都已經確定和批準了產品和系統要求。項目按照時間表實施。到目前為止似乎每個人對進度感到滿意。你剛剛得知一個新的管理規定將引起一個項目執行標準發生變更。為保證該變更包括在項目計劃中,你應該 。
A. 召開變更控制委員會會議
B. 修改WBS、項目時間表和項目計劃,以反映新的規定和要求
C. 準備變更請求
D. 立即通知收到影響的各位干系人有關項目實施的變更內容
48.A project is completed when:
A. Administrative closure is achieved
B. Deliverables have been accepted by thecustomer
C. All schedule dependencies have beenintegrated
D. Final project cost figures have beenreconciled
48. 項目在何時完工:
A. 項目行政收尾已經完成
B. 顧客已接受成果
C. 所有計劃從屬關系已經整合
D. 最后項目成本數字已經核對
49.When do we needto make new baselines?
A. Project is behind the schedule andover-running the cost.
B. When we need realistic data for project toperformance measurement.
C. After we have taken corrective actions andpreventive actions.
D. When there were big changes in the resourecesor when a new project manager was assigned in the middle of the projectexecution
49. 我們何時需要制定新的基準
A.項目落后于進度并且成本超支
B.當我們需要項目的真實數據來測量績效時
C. 在我們已經采取了糾正措施和預防措施之后
D. 當資源有大的變化或者在項目執行的中間階段指派了一個新的項目經理
50. You have just finished most of the work on anew systems integration project when the seller comes to you with detailed proceduresfor closeout of the contract. The contract included closeout procedures. Whatshould you do?
A. Revisethe closeout procedures after getting management's approval
B. Get achange order
C. Createnew procedures that are more complete
D. Assessthe quality of the seller's new detailed procedures and if they are better thanthe current procedures, use them
50. 你剛剛完成一個系統集成項目的大部分工作,供應商找到你拿出一個詳細的合同收尾程序。你應該:
A. 獲得管理層批準后修訂收尾程序
B. 獲得一個變更單
C. 建立一個更加完善的程序
D. 評估供應商新的詳細程序的質量,如果好于現在的程序,就予采納
51. Which of the following provide proceduresfor providing the status of the deliverables and that the proposed changes arethoroughly considered and documented before approving a change to the project?
A. Formal configuration management system
B. Updated project management plan
C. Updated WBS
D. Preliminary project scope statement
51. 以下哪個選項可以提供項目可交付成果的狀態并且提議的變更會被全面考慮。而且在審批前已經歸檔?
A. 正式的配置管理系統
B. 更新的項目管理計劃
C. 更新的工作分解結構
D. 初步項目范圍說明
52.A change controlsystem should be created:
A. as needed on the project.
B. by management.
C. as a formal documented procedure.
D. by the team.
52. 變更控制系統應該被創建:
A.根據項目需要.
B.由管理層
C.一套正式書面程序
D.由項目團隊
53.All of the following are required to bring aproject to closure EXCEPT?
A. Perform project feedback with the team
B. Obtain sign off from the customer
C. Review project documentation for completeness
D. Update the project plans
53. 下面哪項不是項目收尾所要求的
A. 與團隊成員完成項目反饋
B. 從客戶處得到獲得簽名
C. 回顧所有項目文件
D. 更新項目計劃
54. You are the project manager for a largegovernment contract. The contract was signed a year ago for this three-year,multi-million-dollar project. You were not involved in writing the contract orsetting up change control procedures, but now you are being inundated withchange requests from the project sponsor and from your own senior management. Whatshould you do first?
A. Tell the sponsor and your senior managementthat any changes are out of scope at this point and cannot be considered.
B. Ask senor management to set aside moremanagement reserve to avoid potential financial problems.
C. Talk to your legal department to make sureyou don't do anything illegal.
D. Meet with the project sponsor and seniormanagement to discuss this problem and potential solutions.
54. 你是一個大型政府合同的項目經理。這是一個三年期幾百萬美元的項目,在一年前簽訂了合同。你沒有參與合同的起草和變更控制程序的制定。但是,現在你被項目發起人和上級主管的變更申請淹沒了,怎么辦?
A. 告訴發起人和高級管理層,到此時任何的變化都超出了范圍,不應當考慮了
B. 要求高層設立更多的管理儲備來避免財務問題
C. 和法律部門交談,以保證你的活動不會違法
D. 會見項目的發起人和高層,商討問題和可能的解決方案
55. You have been assigned to manage apportionof a larger project that is supposed to be finished within a two-week period.You have met with the leadership of the area to gather requirements, and youhave a project charter, scope statement and project plan that have beenapproved by these individuals. You are told to meet with the actual user of theresults of the project to demonstration, it is clear that the user’s requirements are very different from the ones you were initiallygiven and to which both you and the client agreed. What is the BEST thing foryou to do now?
A. Generate a change request for the user’s requirements
B. Convene another meeting with the leadershipof the area and the user to generate a revised set of requirements
C. Attempt to meet as many of the user’s requirements as possible within the project’s established budget and schedule
D. Complete the work as originally specified andformulate a new project to meet the user’s requirements.
55. 你被任命管理一個大型項目的一部分,這部分應該在兩周完成。你和該領域的領導一起搜集要求。項目章程已經制定,范圍說明書和項目計劃已經得到批準。你要約見產品的真正用戶向他們展示系統是如何工作的。展示時,你了解到用戶是要求同你最初和業主達成一致的要求非常不同。這是,你最好:
A. 根據用戶的要求做一個變更請求
B. 和該領域的領導及用戶開會修改要求
C. 在項目預算和工期內盡量多地滿足用戶的要求
D. 完成原有項目,用戶的要求作為一個新項目實施
56. The carpeting subcontractor has, withoutprior approval, installed carpet that is a slightly different pattern from thepattern selected for the project. The difference in cost per square yard savesapproximately US $10000. Upon learning of the change, the BSET course of actionfor the project manager is to:
A. Demand that the original carpeting beinstalled.
B. Meet with the customer to explain whathappened and celebrate the $10000 windfall.
C. Document the change in the change controlplan.
D. Determine the overall impact on the project.
56. 負責鋪地毯的分包商未經批準鋪了與原項目原來選擇的地毯式樣有一點不同的地毯。這個變化使得每平方碼節約了大約10000美元。為了使得這件事情中取得經驗教訓,項目經理采取的最好的反應是:
A. 命令分包商更換成原設計的地毯
B. 會見客戶,對發生的事情進行解釋。然后慶祝發了一筆10000美元的橫財
C. 在變更控制計劃中記錄發生的變化
D. 確定這個變化對于項目的整體影響
57. In a project, two team members were usingdifferent versions of WBS. Team members could not know the status of prjectmanagement plan. Project manager shall firstly check?
A. Deliverable
B. Performance reports
C.Change controlsystem
D. Configuration management system
57. 在項目中,兩個項目團隊成員使用不同版本的WBS。團隊成員不知道項目管理計劃的情況。項目經理首先應該檢查?
A. 可交付成果
B. 績效報告
C.變更控制系統
D. 配置管理系統
58. A project is considered closed when the:
A. client accepts the product.
B. lessons learned are completed.
C. archives are completed.
D. contract is finished.
58. 項目在什么時間被考慮已結束?
A.客戶接受了產品
B.經驗教訓總結已完成
C.項目檔案已完成
D.合同已結束
59. Which is the latest activity done at closingphase of the project?
A. Reassignment of team members
B. Newtraining resource plan for project managers
C. Teamperformance appraisal report
D. Individual appraisal report
59. 項目收尾的最后工作是:
A. 團隊成員的重新分配
B. 新的培訓資源計劃
C. 團隊績效考核評估
D. 個人考核評估
60. 你的項目有二個承包商,你的項目要把二個的產品組裝在一起,其中一個承包商告訴你:他提供的產品有規格問題,有可能會引起項目的質量問題。第二天,項目就要交工,你應該怎么辦?
A. 停止工作
B. 不管
C. 評估影響
D. 和管理層溝通,項目有風險,要求延遲
PMBOK指南(第5版)第三章習題 參考答案
1. 參考答案:B
知識要點:讓干系人盡早參與項目,可以提高滿意度
資料來源:《PMBOK指南》第5版第55頁,或培訓講義第45頁
2. 參考答案:C
知識要點:啟動過程組授權開始項目或階段
資料來源:《PMBOK指南》第5版第54頁,或培訓講義第45頁
3. 參考答案:D
知識要點:項目經理負責整合管理
資料來源:《PMBOK指南》第5版第63-64頁,或培訓講義第51頁
4. 參考答案:B
知識要點:項目經理負責整合管理
資料來源:《PMBOK指南》第5版第63-64頁,或培訓講義第51頁
5. 參考答案:D
知識要點:項目收尾,需要做經驗教訓總結,以更新組織過程資產
資料來源:《PMBOK指南》第5版第101頁,或培訓講義第71頁
6. 參考答案:A
知識要點:假設和制約的定義
資料來源:《PMBOK指南》第5版第528頁、第532頁,或培訓講義第55頁
7.參考答案:B
知識要點:變更管理需要先了解變更
資料來源:《PMBOK指南》第5版第94-100頁,或培訓講義第68頁
8. 參考答案:A
知識要點:先結束采購,再結束項目
9. 參考答案:A
知識要點:項目經理盡早分配,在啟動過程組(制定項目章程過程)就分配。選項A的工作績效報告屬于監控過程組的輸出
資料來源:《PMBOK指南》第5版第67頁
10. 參考答案:C
知識要點:制定項目章程的輸入
資料來源:《PMBOK指南》第5版第70頁,或培訓講義第52頁
11. 參考答案:C
知識要點:要參考組織過程資產的歷史信息
12. 參考答案:C
知識要點:項目經理盡早分配,在啟動過程組(制定項目章程過程)就分配。
資料來源:《PMBOK指南》第5版第67頁
13. 參考答案:C
知識要點:項目章程是授權項目經理動用組織資源的文件
資料來源:《PMBOK指南》第5版第66頁,或培訓講義第51頁
14. 參考答案:B
知識要點:項目章程是正式批準項目并授權項目經理在項目活動中使用組織資源的文件
資料來源:《PMBOK指南》第5版第66頁,或培訓講義第51頁
15.參考答案:D
知識要點:項目章程包含的內容
資料來源:《PMBOK指南》第5版第72頁,或培訓講義第55頁
16. 參考答案:A
知識要點:項目章程是授權項目經理動用組織資源的文件
資料來源:《PMBOK指南》第5版第72頁,或培訓講義第55頁
17. 參考答案:C
知識要點:項目章程是正式批準項目并授權項目經理在項目活動中使用組織資源的文件
資料來源:《PMBOK指南》第5版第66-68頁,或培訓講義第51-52頁
18.參考答案:A
知識要點:制約是指限制因素
資料來源:《PMBOK指南》第5版第532頁,或培訓講義第55頁
19. 參考答案:D
知識要點:先詢問管理層,新項目對你的項目將產生何種影響.
20.參考答案:C
知識要點:外部項目,由客戶提供SOW
資料來源:《PMBOK指南》第5版第68頁,或培訓講義第53頁
21.參考答案:D
知識要點:項目收尾活動的順序
資料來源:培訓講義第71-72頁,或者《PMBOK指南》第5版第101頁
22.參考答案:D
知識要點:變更管理流程
資料來源:培訓講義第68頁,或者《PMBOK指南》第5版第94-100頁
23.參考答案:D
知識要點:先溝通,再作決定
24.參考答案:A
知識要點:該做的事情,做完就可以項目收尾
資料來源:培訓講義第71頁,或者《PMBOK指南》第5版第101頁
25.參考答案:A
知識要點:變更請求可以口頭提出,但必須以書面形式記錄
資料來源:培訓講義第65頁,或者《PMBOK指南》第5版第96頁
26.參考答案:B
知識要點:符合驗收標準的可交付成果應該由客戶或發起人正式簽字批準
資料來源:培訓講義第104頁,或者《PMBOK指南》第5版第135頁
27.參考答案:B
知識要點:項目章程由高層批準
資料來源:培訓講義第52頁,或者《PMBOK指南》第5版第68頁
28.參考答案:C
知識要點:項目章程是授權項目經理動用組織資源的文件
資料來源:培訓講義第51頁,或者《PMBOK指南》第5版第66頁
29.參考答案:B
知識要點:項目經理是整合者,負責整合管理
30.參考答案:C
知識要點:關鍵界面點,就是關鍵的銜接部位或者接口,需要做好整合管理
31. 參考答案:D
知識要點:項目經理要積極推廣PMBOK知識
32.參考答案:C
知識要點:在弱/平衡矩陣組織中,項目經理向職能經理匯報
資料來源:培訓講義第29頁,或者《PMBOK指南》第5版第22頁
33.參考答案:C
知識要點:經驗教訓文件是組織過程資產里重要的一部分,在整個項目生命周期都需要參考到
34.參考答案:B
知識要點:項目章程是正式批準項目,并且授權項目經理動用組織資源的文件
資料來源:培訓講義第51頁,或者《PMBOK指南》第5版第66頁
35.參考答案:C
知識要點:每一位干系人都可以提交變更請求
資料來源:培訓講義第61頁,或者《PMBOK指南》第5版第85頁
36.參考答案:A
知識要點:默認是矩陣組織中做項目,項目結束,團隊成員自動回到部門,不需要談判的。其他三項是項目收尾需要做的活動
資料來源:培訓講義第71-72頁,或者《PMBOK指南》第5版第101頁
37.參考答案:C
知識要點:選項C是事后行為,不能起到事前的避免作用。其他三項是事前行為
38.參考答案:D
知識要點:假設的定義
資料來源:《PMBOK指南》第5版第528頁
39.參考答案:A
知識要點:變更應該及時通知相關的干系人
資料來源:培訓講義第68頁
40.參考答案:C
知識要點:發起人中斷資金提供,就開始項目收尾
資料來源:培訓講義第71頁,或者《PMBOK指南》第5版第101頁
41. 參考答案:C。先了解已經變更的內容,再做決定。參見培訓講義第69頁,或《PMBOK指南》第5版第94-100頁
42. 參考答案:A。變更控制委員會負責變更的批準或否決。參見培訓講義67頁,或《PMBOK指南》第5版第566頁
43.參考答案:B。變更控制系統規定了變更管理流程及批準的權限。參見培訓講義第68頁,或《PMBOK指南》第5版第530頁
44.參考答案:B。先了解已經變更的內容,再做決定。參見培訓講義第68頁,或《PMBOK指南》第5版第94-100頁
45.參考答案:B。從英文題干看,成本基準已經變更,那么就是更新預算。參見培訓講義第68頁,或《PMBOK指南》第5版第94-100頁
46.參考答案:D。項目經理要積極主動,先準備方案
47.參考答案:C。先準備變更請求,再走其他變更管理流程。參見培訓講義第68頁,或《PMBOK指南》第5版第94-100頁
48.參考答案:A。行政收尾就是結束項目或階段,參見培訓講義第71頁,或《PMBOK指南》第5版第101頁
49.參考答案:B;鶞适桥鷾实挠媱,用來做為比較的依據。如果基準已經過時,比較也就失去意義。當需要用目前的、真實數據來測量實際績效時,就需要更新基準
50.參考答案:B。從題干中來看,項目經理的收尾與供應商的不一致,需要變更。如果要變更,先要獲得變更請求單,再走其他變更管理流程。參見培訓講義第68頁,或《PMBOK指南》第5版第94-100頁
51.參考答案:A。配置管理系統是識別并記錄產品、成果、服務或部件的功能特征和物理特征,并控制對上述特征的任何變更。參見培訓講義第69頁,或PMBOK指南》第5版第531頁
52.參考答案:C。變更控制系統是關于變更管理的一系列正式的書面程序。參見培訓講義第68頁,或《PMBOK指南》第5版第530頁
53.參考答案:D。項目已經收尾,無需更新項目計劃。
54.參考答案:D。項目經理要積極主動解決問題
55.參考答案:A。根據題干“你了解到用戶是要求同你最初和業主達成一致的要求非常不同”,說明需要變更了。如果要變更,先要獲得變更請求單,再走其他變更管理流程。參見培訓講義第68頁,或《PMBOK指南》第5版第94-100頁
56.參考答案:D。變更已經發生,需要確定變更的影響。參見培訓講義第69頁,或《PMBOK指南》第5版第94-100頁
57. 參考答案:D。配置管理就是版本管理。參見培訓講義第69頁,或PMBOK指南》第5版第531頁
58.參考答案:C。四個選項中,選項C是最后做的活動。參見培訓講義第71頁,或《PMBOK指南》第5版第101頁
59.參考答案:A。項目是臨時的,項目團隊也是臨時的,項目收尾最后的活動的是資源解散。參見培訓講義第71-72頁,或《PMBOK指南》第5版第101頁
60. 參考答案:C。先評估影響